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ElantraClub - For Elantra Owners and Enthusiasts _ Other Hyundai Models _ Equus sedan brings the service department to your door

Posted by: cobas Jun 16 2010, 03:41 PM

What's better than free coffee, comfy chairs and free WiFi at your dealership service waiting area? Not being at the dealership.

One of the biggest complaints about Hyundai ownership so far has been the dealership service departments. You can blame it on the cars, you can blame it on the service writers or customer service, or you can blame it on stupid customers. Regardless, Hyundai is aiming to have its Equus buyers never have to set foot in a service department again. The Equus luxury sedan maintenance program will send a driver to your home or office with a loaner car for you and will drop your fix/maintained car back at your home or office when they're done. Ta-da...

" As Krafcik sees it, other luxury automakers have spent millions of dollars to gussy up their dealerships – building things like coffee bars, fancy seating areas and water features. Problem is, nobody really wants to visit their dealer even with those added niceties, so Hyundai plans to remove it from the equation with its pick-up and delivery service. In other words, the ultimate luxury is never having to take your car to the dealer at all. Fair enough."

http://www.autoblog.com/2010/06/15/hyundai-ceo-reveals-reason-for-equus-explains-why-its-no-vw-ph/

Posted by: Doohickie Jun 16 2010, 04:23 PM

Is this another hoax???

Posted by: cobas Jun 16 2010, 04:50 PM

.... No....

Posted by: slowgls Jun 16 2010, 06:44 PM

thats a good idea

Posted by: NevynPA Jun 17 2010, 06:50 AM

I think it's a pretty good idea. I'd rather the dealer look like a generic dealer and know that my extra "luxury premium" for such a vehicle is actually providing me with some sort of benefit, more than just a fancy dealer shop.

Posted by: MalibuJack Jun 17 2010, 07:01 AM

nothing worse about spending countless hours waiting at the dealership while the techs forget to bring your car in for repair...